Ideal Lifts Service
Ideal Lifts Service

Lift Service

  • Local
    Service
    Engineers
  • ISO 9001
    ISO 45001
    Certified
  • Personal,
    Respectful &
    Professional
  • Fully
    Customisable
    Contracts

Ideal Lifts Service Limited offer comprehensive maintenance, repair and refurbishment services.

Ranging from the smallest repair to complete refurbishment, our local qualified lift engineers are available 24-hours a day
to keep your lifts in the best condition.

Let us take care of your lifts, so you can focus on running your business smoothly and safely.

EXPERIENCED

Our experienced, highly trained lift engineers provide local maintenance, repair, refurbishment and testing services for all types of passenger, goods and access lifts.

PERSONAL

Our personal approach to all aspects of work and attention to detail will ensure we keep your lift in the best possible condition, as well as keeping you up to date with the latest technology and statutory requirements. We also offer short and long term contracts that are available to suit your business and budget.

FAIR

We offer a 24/7 responsive breakdown service to all customers 365 days a year, and our simple and fair pricing structure means we do not charge for mileage or travelling time.

Maintenance Contracts & Service Visits

  • Complete control
    Short and long term contract options tailored to your requirements
  • Thorough and inclusive
    A comprehensive maintenance programme with no hidden charges
  • Convenience
    You know exactly when we’ll be on site
Find out more about our lift maintenance contracts here

Responsive Lift Call Out

  • Experience
    Qualified local engineers available 24/7
  • Fair pricing
    You don’t pay for mileage or travel time
  • Fast response
    When you need us most, we won’t keep you waiting
Find out more about our breakdown response and proactive measures here

Lift Repair

  • All makes
    We have decades of experience repairing all makes and models of lifts
  • Availability
    Established supplier network with ample parts in stock
  • Proactive approach
    Be made aware of worn and faulty components before they cause a breakdown
Find out more about our lift repair services here

Lift Refurbishment & Upgrade

  • Full overhaul and refurbishment packages
    Future proof your lift and control costs and reliability
  • Managed lift remote monitoring services
    We can monitor your lifts operation and performance 24/7
  • Upgrade plans
    A programme of works staggered over time to suit your budget
Learn more about what is the right plan for your lift here

Compliance, Surveys and Testing

  • Compliance
    We can ensure you remain compliant with BS 7255 and BS EN 81-80
  • Thorough surveys and condition reports
    Our thorough surveys and detailed reports will keep you informed and on the right track
  • Supplementary testing
    Understand exactly how your lift is performing and identify any weak points
Compliance, Surveys and Testing

Projects

Learn more about how we can assist you with:

  • GSM autodialler connectivity
  • Managed SIM card solutions
  • Bespoke lift car interior refurbishments
Discover more about our recent and ongoing projects here

Why Choose Ideal?

We do things differently…

Ideal Lifts team photo in front of their office
  • We are proud members of LEIA – The Lift and Escalator Industry Association
  • Fully qualified lift engineers with many years’ experience
  • A strong and highly valued reputation
  • Free surveys and condition reports
  • We offer the care, attention, and dedication that you and your lifts deserve
  • A trustworthy and friendly team you can rely upon
  • Dedicated account manager – always speak to the same person
  • Straightforward honest advice
  • All lift engineers are qualified first aiders and are DBS checked
  • Pride in our work and appearance

Don’t Just Take Our Word for It…

Block Management Company
Plymouth

Thank you! You guys are a joy to work with 😊

Storage company
Somerset

You have been very efficient; you’re the only company to come back to me and therefore got our business. Well done on customer service.

Property Manager
Essex

Quick responses. Very thorough. We enjoy working with Ideal Lifts and are grateful for the amazing service they provide to us.

Private Customer
South Wales

Great service and very friendly, helpful engineer. Thank you.

Care Home Manager
Devon

Just started using Ideal Lifts and had our first service/repair, I can't fault them at all - From Claire's efficiency in the office, sourcing parts and keeping me updated to Adam who visited, his attention to detail, finding a fault of a poor connection which had not been solved by our previous lift company.

College Manager
South West

We'd like to take the opportunity to thank you all for your support this year. We very much appreciate your help, quite often at the last minute, ensuring the College estate is ready for our students.

Property Manager
Torbay

I am delighted with the way Ideal Lifts have looked after our lift equipment during the past 2 years and pleased to approve their Bronze contract for another year.

Apartment Manager
Bristol

Super-efficient, very quick responses, and very reliable, highly recommended. Thanks to all team members and we hope to continue to have a good relationship with us.

Managing Agent
Somerset

As a local Managing Agents, we use Ideal Lifts across many of our sites to service and maintain the lifts. They are efficient and organised and always make sure that the lifts are maintained up to standard and respond to call out requests in a timely manner. Pleasure to have working alongside us.

Conference Facility Manager
Torbay

I would like to take the opportunity to thank Ideal Lifts and especially the engineers who have nursed our lift for the last couple of years. I will be passing on your details to our buyer and recommending your services to them.

Day Care Centre
Plymouth

Anytime we have had an issue they have always responded quickly and sorted the issue or came up with suggestions.

Caretaker of an Apartment Block

We've just started a new contract with these fine folks to look after our building's lift. They are far better (quicker and more thorough) at communicating than our previous service contractors. The service engineer was very polite and punctual.

Facilities Manager of a Museum
Bath

[Your engineer] always does an excellent job, with little or no interruption to our business, he is a real credit to your company.

Platform Lift Owner
Somerset

I would like to tell you that I was impressed with how well your service is explained and detailed.

Property Consultants
Central London

[Your engineer] was a pleasure to have on site and most helpful.

Independent Safety Examiner
Dorset

Thanks for your excellent responsive quality service.

Property Coordinator for a Management Company
Bedfordshire

I experience major problems re lack of response from [other lift companies] and I am happy to say your company always respond and deal with matters.

Team Leader at a Registered Charity
Devon

I have recently changed our business to you from a national company whose customer service was not good. I chose you because you were local and all my dealings with you have been professional and efficient - you have responded to us quickly and provided all the information we need without having to chase it.

Private Platform Lift Owner
Taunton

We can’t praise your company enough. We get through with no problem and your response is great.

Manager at a Registered Charity
Reading

Your service is first rate and, having endured years of sub-standard expensive service from a competitor, it is a relief and a pleasure to deal with you.

Director of Block Management Company
Taunton

We changed to [your] company approximately 3 years ago and are very pleased with the service. Your service engineer has good manners and got to the fault straight away.

Private Platform Lift Owner
Beckenham, Kent

We have site visits twice a year, which are arranged through the office efficiently. Providing us with good continuous, no hassle, service.

Private Platform Lift Owner
Hampshire

The engineer who visited worked really hard and was determined to find the faults.

Facilities Team Leader at a Registered Charity
Exeter

…really glad we moved to you to look after our lift. The service is already a 100% improvement on the last people we used!! Thanks again for the great service we have received so far.

Private Platform Lift Owner
East Devon

Your engineers do a wonderfully thorough job, and the six services a year give me a secure feeling about the reliability of the lift.

Care Home Manager
Somerset

The engineer that carries out our services is very polite and efficient.

Sports Ground Manager
Somerset

Response time is always quick from our local engineer.

Areas we cover

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